Case Study: Impactful New Client Gifts for Hero Pest Control

Case Study: Impactful New Client Gifts for Hero Pest Control

Client:  Hero Pest Control, a family owned and operated pest control company in Waco, TX.


When Hero Pest Control contacted us to create a budget friendly, impactful gift for all of their new clients, we were elated!  Knowing that the pest control field is very competitive, their number one priority was to give something their clients would actually want and enjoy.  Second priority, since they are family owned, was to have a gifting program they didn’t have to worry or stress over, taking valuable family time in order to create and fulfill themselves.


Keeping all of this in mind, we suggested a mini gift that’s both delicious and expresses their genuine gratitude. Bert’s Bites’ Chunky Almond “Thank You” themed snack jar was our recommendation.  Each one is stylishly packaged in our white luxe two-piece gift box, tied with orange and blue raffia to match the client’s brand colors.  Finished with a branded hang tag with a personal message of thanks on the front and a call to action for a 5-star Google Review on the back.

To ensure a worry and stress free gifting experience that protects their valuable family time, we signed them up for our Automated Gifting Program. Each week Hero Pest Control enters their recipients into our database and we take care of the rest!

"Since we have been giving the gifts, we now follow up with our new clients to get their feedback on their initial service and to let them know that a gift will be coming to them in the mail. I don't ever ask our clients to give us a call when it comes in but almost all of them have. They are always so excited, telling me how much they appreciate the gift, how pretty it is and how yummy the snacks are. I know that the service we provide along with these gifts have given us more 5-star Google reviews, but most importantly it shows just how much we care about each individual client. We are so excited to continue our partnership with Lime Lily and are thankful that we have them helping us give our clients the best."

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